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Frequently Asked Questions (FAQ)
How long does shipping take?
We ship your order within 1-2 business days. Depending on the destination, delivery usually takes 3-5 business days.
What payment methods does Sabira-Home accept?
You can pay securely and conveniently by prepayment, credit card, PayPal, Visa, Amex, ApplePay, GooglePay, Klarna, Maestro, Shoppay and Unionpay.
Was tun, wenn Teile beim Transport beschädigt ankommen
Sollte ein Artikel während des Transports beschädigt bei dir ankommen, melde dich bitte direkt bei uns. Damit wir dir schnell und unkompliziert Ersatz schicken können, benötigen wir folgende Informationen:
• Fotos der beschädigten Teile
• Foto vom Außenkarton
• wenn möglich ein Foto vom Innenkarton bzw. der inneren Verpackung
• deine Bestellnummer
• deinen vollständigen Namen
Bitte sende alles an info@sabira-home.de.
Wir prüfen den Fall und schicken dir selbstverständlich Ersatz zu.
Are your products sustainable?
For us at Sabira-Home, sustainability means selecting durable, high-quality products that will last a long time. While we source our items internationally, we place great importance on ensuring that every product meets strict quality standards and is produced with the greatest possible resource efficiency. We are continuously working to find more sustainable supply chains and alternatives – without compromising on design and function.
How can I contact customer service if I have a problem with my order?
Our customer service is available by phone, WhatsApp, and email. We'll address your concerns and work together to find a quick solution.
How does the return work?
If you are not satisfied, you have the right to return your order within 14 days of receipt. Further details can be found in our cancellation policy.